Student and Program Advisor, Community Rehab Disability Study (Alberta)

Student and Program Advisor, Community Rehab Disability Study (Alberta)

21 Sep
|
University of Calgary
|
Alberta

21 Sep

University of Calgary

Alberta

Description
The Department of Community Rehab Disability Study in the Cumming School of Medicine invites applications for a Student and Program Advisor, This Full-time Fixed Termposition is for approximately 24 months (based on length of grant funding), with the possibility of extension.

Reporting to the Associate Dean, Undergraduate Health & Science Education (UHSE), the Student and Program Advisor is responsible for academic advising related to the Bachelor of Community Rehabilitation (BCR) program and performs various administrative tasks specific to student administration and program operations.

The work hours are 35 hours per week Monday to Friday (8:30 am - 4:30 pm), but there may be student engagement and recruitment events that require working outside regular business hours. Flexibility of hours may be required during peak times or in support of strategic initiatives. Some evening and weekend work is required, approximately 2-3 times per semester. The primary location of the work will be at the Foothills campus, with travel to the University of Calgary main campus 2-3 times per year.

Summary of Key Responsibilities
Student Advising and Administration

Collaborate with the Program Director(s), and the Associate Dean (UHSE) on all aspects of student affairs, from registration to convocation, for the BCR program

Provide accurate and comprehensive program and academic advising to prospective and current BCR students empathetically, including about degree requirements, course selection and academic planning considered according to individual circumstances

Monitor student progress toward degree completion including all aspects related to academic review; including but not limited to unsuccessful second attempts, probation, requirement to withdraw, grade reappraisals, and Deans List standing

Appropriately support students with special accommodations who require an alternate degree progression plan such as Varsity Athletes, and students registered with Student Accessibility Services

Assist with the process for approving students for graduation ensuring that the graduation list is properly approved and submitted

Provide accurate information about the BCR program to students, community, faculty, and other university staff

Respond effectively to a high volume of email, in-person and virtual inquiries from a wide variety of sources, working to ensure inquiries are addressed in a timely and accurate manner and ensuring full coverage and service to students throughout peak periods

Handle timetabling, exam scheduling, and grades, including advisory support to faculty instructors regarding course coordination and grade submissions

Draft and distribute communications with updates and announcements regarding student affairs, academic advising issues, and deadlines. Important for students

Maintain reports and data queries utilizing report building tools such as PeopleSoft Query, and PowerBI and present information in a transparent and cohesive manner

Supports the Associate Dean (UHSE)



in making decisions related to undergraduate course management by pulling data from reporting systems and providing analysis

Collaborate with the Associate Dean UHSE, Program Directors and Program Coordinator to identify needs and build supports for BCR students

Program Support

Collaborate with the Program Coordinator to recommend and initiate change to improve the student administration operations for the BCR program

Collaborate with the Associate Dean (UHSE) and Program Director(s) on admission processes, including equitable admission pathways and block transfers

Work closely with other post-secondary institutions on approving, updating and implementing block transfer agreements for the BCR program

Contribute to the planning, organization, and implementation of program and recruitment events

Support exams, course evaluations and grade submissions

Keeps the Associate Dean (UHSE) and Program Director(s) informed of critical information related to student affairs that may impact the program's decision-making process

Liaises with various faculties and units across the university to facilitate implementation of student administration and business processes

Maintain accurate, organized digital and physical files in compliance with institutional data privacy policies

Assist with annual events, including but not limited to First-Year Orientation, UCalgary Open House, and the convocation reception

Other related accountabilities may be assigned as operationally required by the Associate Dean (UHSE) and Program Director(s)

Qualifications / Requirements:

A four-year undergraduate bachelor's degree is required

Minimum three years of experience in student or program administration

Minimum four years experience in academic student advising in a university setting

Strong organizational and time-management skills

Proven ability to manage data tracking, file organization, report preparation and data analysis

Advanced computer skills including MS Office Suite (including Word, Outlook, PowerPoint, and a high level of expertise in Excel)

Experience with Banner or PeopleSoft (Student Administration), SharePoint, PowerBI and Qualtrics

Excellent verbal and written communication skills. The ability to triage inquiries and draft professional email correspondence without direct supervision is required

Demonstrated ability to handle sensitive student information with high confidentiality and discretion

Ability to work effectively in a diverse team environment

Demonstrated ability to work independently using initiative,



exercising positive judgment and decision-making skills is essential

Knowledge of university and faculty regulations, policies and procedures at the undergraduate level is required

High level of accuracy and solid attention to detail are essential

Ability to build relationships to accomplish program goals with diverse groups within and outside the Cumming School of Medicine

Demonstrated ability to create and contribute to a positive and supportive environment for students

Application Deadline:
September 30, 2026

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2 .

About the University of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

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📌 Student and Program Advisor, Community Rehab Disability Study (Alberta)
🏢 University of Calgary
📍 Alberta

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