CyberClan seeks an Information Technology Support Analyst to enhance our global IT services in a hybrid setting. Provide critical technical support and optimize operational workflows.

In this role, you'll be the backbone of CyberClan's internal IT unit, focusing on supporting secure network builds and virtual infrastructure. You'll ensure all IT systems comply with best practices and remain protected from threats. Your commitment to exceptional service and detailed record-keeping will drive success.

Key Responsibilities:
• Provide first-level technical support to staff
• Troubleshoot issues across hardware and software
• Oversee employee onboarding and offboarding processes
• Maintain IT asset documentation and communication
• Collaborate on internal IT assessments and audits

Requirements:
• Up to 2 years in IT services or support roles
• Post-secondary education in Computer Science or related fields
• Robust problem-solving and time-management skills
• Excellent communication abilities for user assistance
• High attention to detail and proactive mindset

Support CyberClan's mission by leveraging your IT skills for enhanced security and operational efficiency.
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📌 Information Technology Support Analyst (Ontario)
🏢 Cyberclan
📍 Ontario