SPS Commerce is seeking a Customer Integrations Specialist to excel in a hybrid work model. Your main focus will be on guiding SMB customers through the shipping document integration process effectively.

In this role, you will be instrumental in managing the technical configurations and ensuring a smooth integration experience for small and medium businesses. You'll engage directly with clients, manage integration projects, and facilitate training to drive adoption. Your contributions will support product enhancement based on customer feedback, creating value for our clients.

Key Responsibilities:
• Manage all customer integration processes and configurations
• Oversee project timelines to meet customer needs
• Liaise between customers and product teams for solutions




• Drive user confidence through effective training
• Monitor integration performance and gather feedback

Requirements:
• Bachelor’s degree or 1-3 years of customer success experience
• Solid track record in account management
• Technical skills in software integrations
• SQL knowledge considered an advantage
• Excellent skills in communication and problem-solving

Drive effective customer integrations and enhance business relationships at SPS Commerce, playing a vital role in customer success.
#J-18808-Ljbffr

📌 Customer Integrations Specialist at SPS Commerce (Ontario)
🏢 SPS COMMERCE
📍 Ontario