Apply your expertise at Legal Aid Ontario as a Legal Training Quality Assurance Specialist. This role is essential for developing innovative training programs and maintaining quality assurance standards in staff training.
Your focus will be on crafting effective training materials and running quality assurance initiatives that enhance service delivery for clients. Collaborating with management, you will identify training needs and assess program efficacy to drive continuous improvement. You will play a vital role in fostering a culture of excellence within the organization.
Key Responsibilities:
• Lead current hire training and orientation initiatives
• Create and implement training aligned with LAO goals
• Analyze and improve training requirements based on assessments




• Develop quality assurance standards for training effectiveness
• Facilitate monitoring of service quality through training
Requirements:
• Minimum 2 years in related LAO roles
• Dealing with adult learning and program delivery
• Strong writing skills for various audiences
• Understanding of knowledge management systems
• Experience with e-learning technology solutions
Your competencies will ensure a robust training framework at Legal Aid Ontario, contributing to enhanced client service.
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📌 Legal Training Quality Assurance Specialist (Toronto)
🏢 Legal Aid Ontario
📍 Toronto