Opportunity

Support RBC Capital Markets' Liquidity, Funding and Payment Services pillar and its payments transformation roadmap.

Advance straight-through processing rates and controls for high-value payments across Capital Markets businesses.

Work across people, processes, data, and technologies with IT and business partners.

Responsibilities

- Map and redesign business processes, analyze current payment ecosystems, and identify automation and efficiency opportunities.
- Support product rollout readiness, including training, testing, and internal support.
- Develop roadmaps, dashboards, tracking tools, and stakeholder reporting for payments transformation.
- Lead cross-functional collaboration with operations, legal, compliance, risk, vendors, and service providers.
- Provide thought leadership on technology trends, competitive landscape, and capital markets transformation.

Required Experience

- 5+ years as a Business or Product Analyst in financial institutions, especially capital markets or payments/cash management.
- 3+ years of hands-on agile development in a product owner role, including user stories and backlog refinement.
- Knowledge of ISO and MT/MX formats, SWIFT messaging, FX payments,



and instant payments processing.
- Understanding of innovative technologies and current technology trends.
- Ability to work independently with technical and non-technical resources and complete tasks with limited supervision.
- Solid communication skills and familiarity with payment-processing, legal, compliance, and capital-markets obligations.

Preferred Qualification

- CSM or CTP certification is preferred but not required.

Job Skills
- Agile methodology
- Business data analysis
- Business process modeling
- Commercial acumen
- Critical thinking
- Decision making
- Group problem solving
- Interpersonal relationship management
- Requirements analysis

Workplace Details
- The posting lists RBC Centre in Toronto as the work location.

Compensation Details
- The role is salaried.
- The posting mentions competitive compensation and bonuses but provides no salary amount or compensation cadence.

Employer Highlights
- Comprehensive total rewards program with bonuses and flexible benefits.
- Development support, collaborative work, challenging assignments, and flexible work-life balance options.

📌 Senior Business Analyst - Payments Product (Toronto)
🏢 Base Career
📍 Toronto