Your role Candidates must hold a valid work visa for the country/region where the position is located. You will:

- Prepare after-sales service before new product launches, working closely with development and quality teams to review from a user perspective and produce after-sales service documentation.
- Build familiarity with product features and issues, collaborate with the development team to produce product training materials, and deliver enablement training to regions to strengthen frontline problem-solving capabilities.
- Respond quickly to regional inquiries, coordinate internal and external resources to drive complex issues to closure, and deliver problem solutions.
- Analyze the voice of the customer and identify issues, driving product experience improvements and solution outputs to help raise customer satisfaction.

What do we expect

- Class of 2027,



bachelor's degree or above in electronic information technology, mechatronics engineering, or related engineering disciplines.
- Strong logical thinking and project management skills; experience organizing student clubs or campus activities is a plus.
- Ability to work under pressure, with strong learning ability and good communication skills.

What do we expect

- Class of 2027, bachelor's degree or above in electronic information technology, mechatronics engineering, or related engineering disciplines.
- Strong logical thinking and project management skills; experience organizing student clubs or campus activities is a plus.
- Ability to work under pressure, with robust learning ability and good communication skills.

📌 Technical Support Engineer - US (Winnipeg)
🏢 Anker In
📍 Winnipeg