What's the Prospect?
The Senior Manager, Business Continuity Management & Testing is a strategic leader driving operational resilience across Technology & Operations Canada. You will lead the design, execution, and validation of comprehensive Business Continuity testing programs including tabletop exercises, scenario-based simulations, and live drills. You will manage a portfolio of Business Impact Analyses (BIAs) and Business Continuity Plans (BCPs) to ensure organizational alignment with Enterprise Business Continuity Risk Management (BCRM) standards and regulatory requirements (OSFI E-21). This role integrates testing expertise with incident management to proactively identify vulnerabilities, execute swift recovery strategies, validate organizational preparedness, and deliver actionable insights to senior leadership - making a lasting impact through effective BCM incident response, continuous improvement, and operational resilience.Job Description
What will you do?
Business Continuity Portfolio Management & Analysis
Lead Business Impact Analysis (BIA) activities;
assess critical business functions, dependencies, and define Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) aligned with enterprise risk toleranceDevelop, review, and maintain a strategic portfolio of BCP artifacts to ensure currency, relevance, and compliance with OSFI E-21 and BCRM standardsConduct comprehensive threat and risk assessments;
evaluate potential threats (cyberattacks, natural disasters, operational failures) and recommend appropriate risk mitigation strategiesMaintain accountability for assigned BCP artifacts and ensure regular updates reflecting organizational, technological, and business changesBCP Testing, Scenario Planning & Validation
Design and lead comprehensive BCP testing programs including tabletop exercises, scenario-based simulations, live drills, and focused recovery exercises tailored to organizational learning objectivesDevelop detailed test plans, testing protocols,



and scenario frameworks that validate BCP effectiveness and organizational readinessFacilitate scenario development workshops with business and technology stakeholders to ensure realistic, relevant testing exercisesCoordinate testing logistics, participant communications, and exercise execution;
ensure all participantsunderstand roles, responsibilities, and exercise objectivesAnalyze testing results, capture lessons learned, and develop actionable recommendations to strengthen BCPs and organizational capabilitiesTrack and report on testing metrics, including exercise frequency, participant feedback, identified gaps, and remediation statusIncident Management & Crisis Response
Lead the Incident Management Team (IMT) for incidents of local, regional, or geographic significance;
assess severity, determine escalation protocols, and coordinate response efforts across cross-functional teamsApply BCP testing insights and validated recovery strategies to lead real incident response and recovery efforts;
manage communications, coordinate recovery actions, and track incident resolutionDeclare incident status, prioritize recovery and resolution efforts based on business impact, manage escalation procedures, and declare "Business as Usual" upon resolutionLead incident communications to internal and external stakeholders;
coordinate with senior leadership and regulatory bodies during crisis situationsContinuous Improvement & Governance
Complete comprehensive Post-Incident Review (PIR) documentation including root cause analysis, facilitate stakeholder review, and document lessons learned for integration into BCPs and testing programsMaintain comprehensive incident management and testing documentation including playbooks, team memberships, incident guides, testing plans, and exercise reports aligned with EBCRM standards and regulatory requirementsProactively identify and drive continuous improvement opportunities across incident management and BCP testing processes;
identify efficiency improvements
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📌 Senior Manager, Business Continuity Management & Testing (Winnipeg)
🏢 RBC
📍 Winnipeg