Competition Number: J0826-0802

Position Title: Departmental Assistant

Position Number (Final): 00506596

Vacancy Type: Existing Position

Employee Group: Support Staff - USW Local 2010

Job Category: Administrative

Department or Area: Yellow House

Location: Kingston, Ontario, Canada (In office)

Salary: $48,325.00 - $58,930.00/Year

Grade: 05

Hours per Week: 35

Job Type: Permanent (Continuing)

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: September 18, 2026

Closing Date: October 1, 2026

Additional Information:

This opportunity is open only to qualified individuals who self-identify as Queer, Trans, Black, Indigenous and/or people of colour (QTBIPoC). This initiative follows the provisions of a special program and special employment as outlined by the OHRC.

COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Applicant Guidance & Information

At Queen's, we are committed to helping people achieve their best. Whether you are beginning your career at Queen's or seeking your next opportunity, we are here to support you. Visit our Applicant Resources for guidance on applying, showcasing your skills and experience, and preparing for interviews.

Disclaimer: As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act, to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

Job Summary

A Brief Overview

The Yellow House Student Centre for Equity & Inclusion is committed to creating comfortable and accountable spaces for students who identify as Queer, Trans, Black, Indigenous, and/or as People of Colour (QTBIPoC) to feel safe, to create community, to be empowered, to celebrate their identity and to flourish.



We seek to engage students in initiatives that actively dismantle oppressive, racist and colonial ideologies and practices.

Reporting to the Director, the Departmental Assistant provides overall administrative and clerical support for operations at the centre, including support and organization of programs and events and liaising with a wide range of internal and external partners across students, staff and faculty. Using an inclusive approach, the person in this role will engage with individual students and student groups to build awareness of Yellow House initiatives, programming and events tailored
for equity deserving students.

In order to address the unique needs and concerns of equity-deserving student communities, this opportunity is open only to qualified individuals who self-identify as Queer, Trans, Black, Indigenous and/or people of colour (QTBIPoC). This initiative follows the provisions of a special program and special employment as outlined by the Ontario Human Rights Commission https://www.ohrc.on.ca/en/part-ii-%E2%80%93-interpretation-and-application/special-programs.

We hope to attract candidates who are passionate about the Yellow House mandate, who care about advancing a culture of equity and inclusion at Queen's, and who are committed to uplifting the voices of equity-deserving students on this campus through centre initiatives. If this sounds like you, please share your application with us!

This position is the first point of contact and resource person for the department, and communicates with students, staff, faculty and the general public. This position screens all incoming calls, answers inquiries, and responds, redirects or escalates accordingly. This position also performs general clerical duties such as scheduling appointments, meetings, and booking rooms, dealing with inbound and outbound mail, and filing.

The schedule for this position requires the incumbent to work evenings and weekends.

Job Description

What you will do

- Acts as resource or contact person for the department including providing information, feedback and support to staff, faculty, students and the public.

- Provides triage and recommends resources as required.

- Provides general office support including mail and courier handling and distribution, scheduling meetings, workshops, presentations and/or information sessions, maintaining administrative calendars, booking rooms, and maintaining inventory of office supplies

- Updates and maintains records.

- Orders, distributes, and monitors all departmental keys and fobs.





- Supports users of IT equipment in conference rooms and escalates problems to IT for resolution.

- Performs general accounting activities including invoice generation, requisitions, expenses, collecting and processing cash and cheques, and reconciliations.

- Provides cultural support in response to requests including openings and closings for events.

- Contributes to ceremonies, workshops and class activities.

- Updates website content as directed and make recommendations to keep website current.

- Other duties as required in support of the department and/or unit.

Required Education

- Two-Year Community College Diploma.

Required Experience

- More than 1 year and up to and including 2 years of experience.

Required Licenses and Certifications

- Satisfactory Criminal Records Check required.

- Vulnerable Sector Screening required.

Consideration will be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

- Knowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or work experience.

- Provide information that requires technical or administrative explanation or interpretation.

- Attempts to resolve a difficult or challenging interpersonal situation, or overcome resistance to gain cooperation, before referring to others.

- Manage own work effectively and follows through on commitments, using the available resources.

- May distribute work to deliver objectives on time and to the highest standard and help others access resources to support goal achievement.

- Resolve recurring problems and situations using established procedure and guidelines.

- Bring forward problems, obstacles or challenges to work completion in a timely manners so deadlines continue to be met.

- Break down concrete issues into parts and selects best solution from explicit alternatives and past practices.

- Acknowledge and respect diverse cultural traditions and beliefs.

- Question attitudes, comments and behaviours which are discriminatory and seeks out appropriate resources to remove these from the workplace.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected].

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📌 Departmental Assistant (Kingston)
🏢 Queen's University
📍 Kingston