Job Overview

We are seeking an energetic and motivated Inside Sales/Customer Service qualified to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service while actively driving sales growth. Your enthusiasm and proactive approach will help build lasting relationships with customers, identify new business opportunities, and support our overall business development efforts. This position offers a fantastic opportunity to develop your sales skills while leveraging your expertise in B2B sales, negotiation, and account management to make a meaningful impact.

Responsibilities

- Engage with prospective and existing clients via phone, email, and online channels to promote products and services.
- Identify customer needs and recommend tailored solutions to meet their business objectives.
- Develop new business opportunities through outbound calls, follow-ups, and strategic outreach efforts.
- Manage and grow existing accounts by providing ongoing support, resolving issues promptly, and ensuring customer satisfaction.
- Utilize CRM tools such as Salesforce to track interactions, update client information, and analyze sales data for targeted marketing campaigns.
- Collaborate with GM to implement marketing campaigns that increase lead generation and brand awareness.
- Process orders in a timely manner and respond to customers efficiently
- Conduct analysis of market trends and customer feedback to refine sales strategies and improve service delivery.




- Support technical sales by understanding product specifications and communicating value propositions.

Qualifications

- Proven experience in sales, B2B sales, or technical sales environments with a focus on customer service excellence.
- Strong customer service skills with a 'customer first' approach
- Demonstrated success in business development and account management roles.
- Familiarity with marketing strategies and analysis tools to optimize outreach efforts.
- Experience using Salesforce or similar CRM platforms for managing customer interactions and data analysis.
- Excellent communication skills in English - written and spoken
- Ability to analyze market data, identify opportunities, and adapt strategies accordingly.
- Prior experience in technology or technical product sales is a plus but not mandatory; a willingness to learn is essential.

Join us if you’re ready to energize your career by connecting businesses with innovative solutions! We value proactive professionals who thrive on building relationships, closing deals, and contributing to our growth through dedicated service and strategic thinking.

Pay: $34,149.14-$55,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking
- Vision care

Ability to commute/relocate:

- Edmonton, AB T5S 1H7: reliably commute or plan to relocate before starting work (required)

Language:

- English Fluently (required)

Licence/Certification:

- Criminal Record Check (required)

Location:

- Edmonton, AB T5S 1H7 (required)

Work Location: In person

📌 Inside Sales/Customer Service (Canada)
🏢 Jetco Heavy Duty Lighting
📍 Canada