Good with people? Know your way around a service drive? Keep reading.

Cranbrook Kia is looking for an experienced Service Advisor who can keep customers informed, technicians moving, and a busy day from turning into chaos.

This is not a job for someone who wants to hide behind a computer.

You’ll be talking to customers, solving problems, explaining repairs, keeping work flowing through the shop, following up, building relationships and making sure people leave feeling like they were actually looked after.

What You’ll Be Doing

You’ll be the connection between our customers and our technicians, which means you’ll own the experience from the moment a vehicle arrives until the keys go back into the customer’s hand.

That includes:

- Greeting customers and understanding their service concerns
- Creating accurate repair orders
- Reviewing recommended repairs and maintenance with customers
- Providing clear estimates and keeping customers updated throughout the day
- Working closely with technicians to keep work moving efficiently
- Scheduling and coordinating service appointments
- Recommending maintenance and additional work when it makes sense for the customer
- Following up after service visits
- Maintaining accurate records and documentation
- Helping us deliver the kind of customer experience people actually want to come back for

Who We’re Looking For

We’re looking for someone who:

- Has previous automotive service advisor experience
- Understands how a dealership service department operates




- Can communicate clearly without sounding like they swallowed a service manual
- Is organized enough to juggle multiple customers, technicians and deadlines at once
- Can confidently discuss repairs, maintenance and recommendations
- Knows how to sell without making people feel sold
- Takes ownership when something goes sideways
- Works well with technicians, managers and customers
- Brings urgency without bringing unnecessary drama
- Actually cares about doing a great job

Automotive knowledge is important.

People skills are even more important.

Why Cranbrook Kia?

Because we’re building a dealership where positive people can actually make an impact.

We’re part of Landsperg Automotive Group, a growing Western Canadian automotive group — but we still believe stores should feel like teams, not employee numbers inside a giant machine.

At Cranbrook Kia, you’ll have the opportunity to:

- Work with a team that wants to win
- Build real relationships with customers in the Kootenays
- Grow your career as the dealership and group grow
- Be recognized for the work you put in
- Have a voice, take ownership and help shape how we do things

We want people who care about their work, their customers and the people standing beside them.

If that sounds like you, we should probably talk.

Apply today and come see what we’re building at Cranbrook Kia.

Pay: $60,000.00-$80,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Work Location: In person

📌 Service Advisor (Cranbrook Kia) (Canada)
🏢 Cranbrook KIA
📍 Canada