The Client Service Professional
H&R; Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R; Block employs thousands of seasonal and part-time associates as Tax Professionals in our tax offices nationwide.

With flexible options for those looking to earn some extra income or opportunities to grow a career with an industry leader, it is easy to see why so many Tax Professionals return to H&R; Block each year.

Job Description

The Client Service Professional is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying his/her needs, and providing prompt and accurate information while maintaining a pleasant and professional atmosphere.

The Client Service Professional duties include :

- Greets and welcomes each client.
- Determines the client’s service needs and assigns the client to an appropriate Tax Professional
- Answers the telephone in a professional manner,



providing callers with basic information about services and fees when requested.
- Receives and secures cash, cheques, debit/credit card receipts, and balances the cash as part of the mid-day or end-of-the-day closing procedures.
- Records all transactions in the Point-of-Sale computer and completes bank deposits in accordance with the District Manager’s instructions.
- Schedules client appointments
- Maintains proper office appearance and cleanliness.

Job Types: Full-time, Part time, Temporary, Casual

Salary: $18.25 per hour

Current areas we are hiring for :

- Duncan location ONLY

This is not a remote position, only apply if you can work at our Duncan office.

Job Type: Seasonal

Pay: $18.25 per hour

Expected hours: 20.0 – 28.0 per week

Education:

- Secondary School (required)

Experience:

- customer service: 2 years (required)

Location:

- Duncan, BC (required)

Work Location: In person

📌 Client Service Professional (Canada)
🏢 H&R Block
📍 Canada