Solutions Consultant

Position Overview Our client, a leading Managed Service Provider (MSP) and telecommunications firm known for delivering reliable, secure, and standardized technology environments, is seeking a Solutions Consultant to join their technical team . Positioned right at the heart of client engagements and technical delivery, this role combines hands-on technical expertise with consulting, project management, and technology alignment . You will lead end-to-end infrastructure initiatives for SMB clients—from initial site assessments and gap analysis to technical planning, deployment, cutover, and final onboarding .

This is a high-ownership, consultative role designed for an MSP professional who thrives in a collaborative team environment, communicates complex ideas clearly, and takes pride in delivering standardized IT solutions . Operating out of an open, highly collaborative office environment, you will work closely with internal leadership and subject matter experts (including Microsoft certified cybersecurity specialists) to elevate client technology roadmaps . If you bring strong foundational IT knowledge, a self-directed work ethic, and a team-first mindset, this position offers exceptional long-term growth potential toward senior technical leadership !

Key Responsibilities

- Consulting & Technology Alignment: Serve as a trusted technology advisor to SMB clients . Conduct technical assessments, identify gaps between current state and best practices, and translate business needs into scalable technology roadmaps .

- Project Ownership & Delivery: Develop and execute detailed project plans for infrastructure, network, and cloud initiatives—managing timelines, vendor coordination, cutovers,



and client onboarding .

- Systems & Network Implementation: Design, deploy, and maintain business IT infrastructure, including SMB-level networking (routing, switching, firewalls, DNS, and VLAN configurations) and core Microsoft 365 / Azure environments .

- Technical Escalation & Support: Act as a key escalation point for complex technical issues, collaborating with project teams and occasionally assisting on support desk requests to ensure seamless service continuity .

- Collaboration & Security Coordination: Work hand-in-hand with internal cybersecurity experts to ensure all deployed client environments strictly adhere to established security and standardization benchmarks .

- Documentation & Process Improvement: Maintain precise technical records, network diagrams, standard operating procedures, and configuration benchmarks across all client systems .

Key Requirements

- Experience: 5+ years of direct experience in an MSP or client-facing IT managed services workplace .

- Networking Expertise: Solid, hands-on experience configuring and troubleshooting SMB-level switches, routers, firewalls, DNS, and VLANs .

- Cloud & Systems Administration: Practical, generalist knowledge across Microsoft 365 administration, Active Directory, Azure, and core cloud concepts .

- Consultative & Project Skills:



Proven ability to build project plans, perform technical gap analyses, and communicate effectively with both technical teams and business stakeholders .

- Professional Attributes:

- Highly self-directed and organized with exceptional attention to detail and thorough documentation habits .

- A low-ego, collaborative team player who communicates with empathy and works well in an open, interactive team setting .

- Location & Mobility: Ability to work full-time in-office (located near South Osborne) and travel locally to client sites as required (via personal vehicle, transit, or ride-share) .

Nice to Have

- Fluency in both English and French (bilingual candidates are strongly encouraged to apply) .

- Industry certifications (e.g., Microsoft, Azure, Cisco, Fortinet, or security credentials) .

- Hands-on experience using MSP platforms (PSA and RMM tools such as ConnectWise, Autotask, Datto, or N-able) .

Rewards

- Competitive base salary with strong opportunities for professional advancement into senior technical roles .

- Comprehensive 50/50 shared health and benefits coverage .

- 3 weeks of paid vacation available starting in year one, plus 5 personal/sick days .

- Fully supportive, open-door team culture with flexible work-from-home provisions for health days .

To Apply:

Please complete our confidential online registration at www.lambertnemec.com to be considered for this opportunity or send your resume (in Word format) directly to Mario Tomberli, Director of Recruitment – IT and Engineering at [email protected] quoting Solutions Consultant in the subject line.

📌 Solutions Consultant (Canada)
🏢 Lambert Nemec Group
📍 Canada