Front Desk Receptionist / Administrative Support

Lightspeed Innovations – Red Deer, Alberta

Compensation: $17–$22 per hour, based on experience.

Lightspeed Innovations is a performance automotive facility seeking a professional, organized, and personable individual to manage our front reception and provide administrative support.

As the first point of contact for our customers, you will play an important role in representing our company and maintaining the professional standards we expect.

We are looking for someone who takes pride in their work, communicates effectively, presents themselves professionally, and can manage daily responsibilities without constant supervision.

Key Responsibilities

- Greet customers and visitors in a skilled and welcoming manner.
- Answer incoming calls and direct inquiries to the appropriate team member.
- Maintain accurate customer and vehicle information.
- Manage incoming emails and messages.
- Process approved customer payments and provide receipts.
- Maintain front-office organization and administrative records.
- Support management and the Service Writer with assigned administrative tasks.
- Ensure customer requests and information are communicated accurately.

What We're Looking For

- Strong interpersonal and customer service skills.
- Professional appearance and workplace conduct.
- Clear verbal and written communication.




- Excellent organization and attention to detail.
- Ability to remain productive and take initiative during quieter periods.
- Dependability, punctuality, and accountability.
- Ability to follow established procedures and respect role boundaries.
- Previous reception or administrative experience is an asset.
- Automotive knowledge is an asset but not required.

Workplace Expectations

Lightspeed Innovations maintains high standards for customer service and professionalism. Employees are expected to adhere to workplace dress standards, remain attentive to their duties, and represent the company accurately and respectfully.

Personal phone use must not interfere with work responsibilities or customer interactions.

Job Type: Full-time

Pay: $17.00–$22.00 per hour

Schedule: Monday to Friday

Location: Red Deer, Alberta

Pay: $17.00-$22.00 per hour

Expected hours: 37.5 per week

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Application question(s):

- How many years of reception, customer service, or administrative experience do you have?
- Describe how you would handle a frustrated customer who is demanding an answer you are not authorized to provide.
- What does maintaining a professional front desk look like to you during slower periods?

Work Location: In person

📌 Receptionist/Administrative Assistant (Canada)
🏢 Lightspeed Innovations
📍 Canada