Job Overview

Yuen Spa is seeking a friendly and organized Receptionist to join our team! We are looking for 3 locations - Coal Harbour, South Surrey, and Richmond. The ideal candidate will serve as the first point of contact for clients, manage appointment scheduling, and provide exceptional customer service. This role requires strong administrative skills, attention to detail, and the ability to handle multiple tasks efficiently in a professional environment. Experience with office software and excellent communication skills are essential to ensure smooth daily operations and a welcoming atmosphere for our clients.

Responsibilities

- Greet clients warmly upon arrival and assist with check-in procedures
- Manage appointment scheduling using booking software and maintain an organized calendar
- Answer multi-line phone systems promptly, professionally, and courteously
- Handle client inquiries via phone, email, or in person, providing accurate information about services
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and other relevant tools
- Maintain filing systems for client records and administrative documents
- Process payments and handle billing using QuickBooks or similar accounting software
- Support administrative tasks such as proofreading documents, managing correspondence, and organizing files




- Provide exceptional customer support by addressing client needs and ensuring a positive experience
- Assist with clerical duties including photocopying, faxing, and maintaining office supplies

Qualifications

- Previous office experience or clerical experience preferred, especially in medical or dental settings
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry
- Familiarity with multi-line phone systems and excellent phone etiquette
- Ability to handle administrative tasks such as filing, proofreading, and bookkeeping with accuracy
- Exceptional organizational skills with attention to detail
- Excellent customer service skills with a friendly demeanor
- Ability to work efficiently in a rapid-paced environment while maintaining professionalism
- Prior experience in medical office or dental receptionist roles is a plus but not required
- Strong organizational skills combined with the ability to multitask effectively

This position offers an opportunity to be part of a welcoming team dedicated to providing relaxing massage therapy services while supporting the smooth operation of our spa.

Pay: $18.50-$20.00 per hour

Benefits:

- Flexible schedule
- On-site parking

Experience:

- Reception or Admin assitant: 1 year (required)

Work Location: In person

📌 Receptionist at Massage Therapy Spa (Richmond)
🏢 Yuen Spa Richmond
📍 Richmond