Position Summary The ASR is responsible for the growth in sales of after-market products and services for both recent and existing customers within a territory. This position requires the ability to travel to customer sites as required; a valid driver’s license is required.
General Accountabilities Achieves sales targets as determined by company
Solicits new business within territory
Performs a customer service function including initiating and follow-up with customers to resolve problems as it relates to invoicing, products, or services Creates and maintains sales activity on a regular basis in D365 including tracking all sales call activity and appropriately converting and closing all leads and opportunities in a timely manner.
Specific Accountabilities
Visit customer at time of delivery with the equipment representative to ensure PM Service sale. All visits must be logged in D365 as activities. Promote and sell short term rental agreements to new and existing customers Perform field investigation on the maintenance of the Units in Operation (UIO) list by conducting a fleet reconciliation with existing customers to create new opportunities.
Report any differences to Corporate Fleet Coordinator via D365. Bring service market share on UIO up to 80% in APR.
Education & Work Experience
Post-secondary or equivalent education proficiency and/or 2-5 years’ experience in a sales position. Prior experience in the material handling industry or service sales would be an asset.
Competencies and Skills Proven ability to sell
Excellent interpersonal and communication skills (written and verbal)
Well-developed negotiation skills
Ability to effectively establish rapport, present information and respond to questions
Ability to solve practical problems and deal with a variety of variables
Ability to write business correspondence
Proficiency in Microsoft Word, Excel, and Power Point
Ability to be organized with respect to on-going calls/discussion for follow-up – record keeping
Ability to provide creative solutions to unique customer/Liftow requirements
Ability to initiate and maintain territorial activity via various methods of contact
Ability to communicate effectively with all levels of management and customer personnel