An exciting Permanent Part-Time (up to 0.4FTE) opportunity as a Aide II exists in the Surgical Services Program and Surgical Clinics, reporting to the Clinical Manager (Replacement) Summary of Duties, but not limited to: Patient Care Escorts patients within the reception area, assigned waiting room, procedure/examination room, recovery area, or washroom when required

Works with Medical Secretaries, RNs and Physicians to determine and respond to patient flow to maximize efficiency and patient satisfaction

Ensures that all patients in waiting room have been accounted for and assisted as required

Replenishes patient education material within each exam room, central area, physician area and reception area

Ensures procedure/examination room is prepared for daily activities and prepares advanced procedure room(s) for each patient procedure i.e. equipment, instrumentation, procedure supplies and forms

Turns over the procedure/examination rooms after each patient to ensure Infection Control processes are in place i.e. remove, clean then replace linen on bed, clearing items from the previous patient procedure and brings procedure supplies into room

Takes instrumentation to soiled utility room after patient use and organizes for transport to MDRC

Relays patient concerns to Health Care Providers

Able to anticipate and respond to Health Care team needs for procedures Department Organization Orders, receives and stocks medical/surgical supplies and linens from MDRC and/Stores daily to maintain supply

Supports inventory management through anticipating supplies and managing stock with the Inventory Coordinator

Ensure medication and surgical supplies are within the appropriate expiry date (on a monthly basis)

Prepares and replenishes hospital requisitions Maintains general neatness of procedure/examination rooms, soiled and clean utility room





Maintains organization and cleanliness of carts, equipment and work stations

Prepares and organizes specimens for pick-up Performs end of day functions to prepare for next day activities

Creates and maintains a safe workplace

Maintains excellent communication

Functions well in a team environment

Maintains knowledge of current practice related to Surgical Services May be required to work in all areas of Surgical Services Clinics

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications/Skills: Secondary School Diploma required

2 years of relevant experience in a medical/ambulatory clinic setting OR Health Care Aide, Health Care Assistant Certificate preferred

GYN/surgical clinic experience, experience with sterile tray set up and knowledge of medical equipment

Surgical clinic experience preferred

Ability to work in a fast paced environment

Patient focused, with excellent interpersonal and customer service skills

Skilled at multi-tasking, prioritization and organization

Proficient time management and problem solving skills with minimal direction

Excellent oral and written communication skills

Competent computer skills

Superior in developing patient and workplace relations Ability to meet the physical demands of the position (frequent walking, standing, reaching, bending and ability to push up to 40 pounds Strong attendance record

Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

📌 Aide II - Surgical Clinics (Toronto)
🏢 Women’s College Hospital
📍 Toronto