## # Associate, CM KYC Training & Competency* Develop and maintain KYC training materials, job aids, SOPs, reference guides, and onboarding content.

Facilitate virtual training sessions for analysts and operational teams.

Support competency assessments and ongoing learning initiatives.

Provide guidance on KYC onboarding, customer due diligence, ownership structures, and AML requirements.

Identify training gaps and create content to address knowledge deficiencies.

Partner with stakeholders to ensure training remains aligned with evolving regulatory and business requirements.

Support platform and process transformation initiatives.

3-5 years of hands-on KYC file completion experience.

Experience within Capital Markets KYC environments.

Experience using Fen-E.

Robust understanding of AML and customer due diligence processes.

Experience creating training materials or operational documentation.

Strong Microsoft Office skills, particularly PowerPoint.

Excellent verbal and written communication skills.





Adult learning or instructional design experience.

ADDIE methodology experience.

ACAMS certification.

- Experience with AI productivity tools.· 5+ years of experience in completing AML KYC in the Capital Markets industry and ideally within Fen-E;· Demonstrated ability to create and maintain job aids, case studies, standard operating procedures/written supervisory procedures, and visuals to support that content;· Demonstrated ability to identify training/program gaps and develop content to address knowledge gaps;· Prior training experience an asset;· Experience or education in adult learning an asset.· Familiarity with CoPilot, ChatGPT, and Claude;· Demonstrated advanced written and oral communication skills; specifically including the ability to tailor message to audience understanding/knowledge;· Ability to provide and receive improvement-oriented feedback;· Experience with Fen-E.

📌 Associate, CM KYC Training & Competency (Winnipeg)
🏢 Apex Systems
📍 Winnipeg