Client: Supply Ontario

We are looking for Junior Business Analysts to support the Agency’s EHR Onboarding workstream and related digital health service access activities. The successful candidates will support onboarding and intake activities, information and documentation validation, clinician end-user categorization and mapping, stakeholder communications, tracking, process documentation, and continuous improvement within a structured operational environment.

Role Snapshot

- Job Title: RQ00692 - Business Analyst - Junior
- Client: Supply Ontario
- Work Location: 525 University Avenue, Toronto, Ontario, Canada
- Work Model: Hybrid
- Estimated Start Date: August 10, 2026
- Estimated End Date: April 30, 2027
- Business Days: 180
- Hours: 7.25 hours per day, 5 days per week
- Extension: Option to extend for up to an additional 250 days at the Agency’s discretion
- Assignment Type: Hybrid
- Onsite Requirement: 2–3 days per week onsite
- Public Sector Experience: Preferred
- Number of Resources: Three Junior Business Analyst contingent resources

Must Have
- Experience with stakeholder engagement, with excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
- Experience supporting business analysis, onboarding, intake, validation, or process coordination activities.
- Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information.
- Knowledge of health information custodians, agents, and Ontario health care sector onboarding requirements.

Description Three Junior Business Analyst contingent resources are required to support the Agency’s EHR Onboarding workstream and related digital health service access activities. These resources will support onboarding using the Agency’s existing methodology, including validation of Health Information Custodian (HIC) and legal status through the Client Information Form, categorization and mapping of clinician end users to approved HIC types, and validation of the legally responsible person prior to migration to the Provincial Clinical Viewer and other digital health services.

Responsibilities





- Support end-to-end onboarding and intake activities for EHR and related digital health services.
- Review and validate submitted information and documentation.
- Categorize and map clinician end users to approved HIC types.
- Validate legally responsible person information for pre-approval.
- Maintain accurate tracking of requests, issues, and status.
- Support stakeholder communications and follow-up.
- Identify process gaps or risks and escalate as required.
- Contribute to process documentation and continuous improvement activities.

Required Skills

- Strong analytical and organizational skills.
- Attention to detail.
- Ability to interpret and validate information against defined rules and categories.
- Effective written and verbal communication.
- Proficiency with standard business tools such as Microsoft Office.
- Ability to work independently while managing multiple requests in a high-volume setting.

Desired Skills

- Experience with digital health onboarding or access processes.
- Familiarity with provincial clinical viewer or related Ontario Health digital services.
- Strong documentation and coordination skills.
- Experience working with multiple stakeholders.
- Ability to work in structured operational environments with evolving requirements.

Evaluation Criteria PHIPA Principles – 10%
- Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of Personal Health Information (PHI).

Health Information Custodians and Agents – 40%
- General understanding of the roles of health information custodians and agents under PHIPA.

Requirements Gathering, Documentation & Stakeholder Engagement – 25%
- Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes,



and conducting stakeholder engagement.

Stakeholder Engagement & Communication – 25%
- Experience with stakeholder engagement, with excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.

Deliverables

Deliverables Include

- Categorize and map clinician end users to the Agency’s pre-approved HIC types and validate the legally responsible person for pre-approval prior to migration to digital health services.
- Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities.

Additional Terms
- The term of this Engagement Assignment is for 180 Business Days, with an option to extend for up to an additional 250 days at the Agency’s discretion.
- The Engagement Assignment may be extended for unused Business Days at the Agency’s discretion.
- The resource will comply with the Agency’s policies and procedures.
- Agency systems cannot be accessed from outside the province of Ontario.
- Agency assets, including laptops and related equipment, cannot be removed from the province of Ontario without prior written approval from the Agency.
- Assignment Type: This position is currently listed as Hybrid. The resource under this request will be required to work onsite at the Hiring Manager’s sole discretion.
- Location: Hybrid – 2–3 days a week onsite.
- Public Sector Experience: Preferred.

How to Apply Interested candidates are requested to submit the following mandatory documents:
- Updated Resume in Word format – Mandatory
- Skills Matrix and References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn ID – Mandatory

Please send the required documents to [email protected] by Tuesday, September 22, 2026, at 2:00 PM EST . Without the mandatory documents, we cannot submit a candidate. Candidates may also check the SMSS career site for this opportunity and join the SMSS WhatsApp group for daily job updates.

Email is the best way to reach us.

📌 Business Analyst - Junior (Toronto)
🏢 S M Software Solutions
📍 Toronto