Forward Insurance Managers Ltd. is a Canadian InsurTech Managing General Agent (MGA) partnering with brokers and insurers to deliver specialized coverage solutions. We're growing our Vancouver team and looking for a detail-oriented Claims Assistant to support our claims function.

Key Accountabilities

Open, set up, and maintain claim files in the claims management system, ensuring accurate policy and loss data

Enter and update claim information tasks in a timely manner

Process incoming claim correspondence, documents, and reports accordingly

Track claim status and follow up on outstanding items to support timely resolution

Assist examiners with reserve entries and payment requests

Prepare assignment letters, opening and closing notices, and other standard claims correspondence

Maintain accurate records in compliance with company policies and regulatory requirements

Support reporting on claim volumes, aging, and cycle times as needed

Provide general administrative support to the claims department

Qualifications





High school diploma required; post-secondary education in business administration, insurance, or a related field is an asset

1–3 years of experience in an administrative, clerical, or claims support role; insurance industry experience is an asset

Enrollment in or willingness to pursue CIP (Chartered Insurance Skilled) designation is an asset

Strong data entry accuracy and attention to detail

Proficiency with Microsoft Office (Outlook, Word, Excel); experience with claims management systems is an asset

Strong written and verbal communication skills

Excellent organizational skills and ability to manage multiple priorities in a fast‑paced environment A proactive, customer-service-oriented approach

Salary Range: CAD $46,000–$56,000 Actual pay may be below or above range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.

📌 Claims Assistant (Winnipeg)
🏢 Forward Insurance Managers
📍 Winnipeg