Contribute to your community as a Customer Service Representative with BC Public Service, located in Cranbrook, BC. This full-time, on-site opportunity allows you to deliver exceptional, inclusive services.

In this vital role with the In-Person Services Team, you will assist citizens in various ways, from processing payments to handling applications. You will utilize your strong customer service skills in fast-paced environments, ensuring that every client feels valued and supported. Your work will help enhance the lives of individuals and communities throughout British Columbia.

Key Responsibilities:



• Engage with clients in-person and via telephone • Manage payment processing and application reviews • Maintain accurate data entry and service records • Provide support in a high-volume customer-focused setting • Follow established government guidelines for service delivery

Requirements: • Completion of Grade 12 or equivalent • Experience serving diverse customer populations • Competency in using MS Word, Outlook, and Excel • Familiarity with digital platforms for data management • Skills in conflict resolution and managing sensitive situations

Become a part of BC Public Service to help foster a supportive setting that empowers citizens across the region.

📌 Cranbrook Customer Service Representative Opening (Fernie)
🏢 British Columbia Public Service Careers
📍 Fernie