Drive customer satisfaction as a Customer Service Agent at Bunzl Canada. Focus on order management and product knowledge to enhance client interactions and ensure service excellence.
Bunzl Canada is looking for a Customer Service Agent to deliver on its commitment to quality service. Ideal candidates will have 1-2 years of experience and skills in crisis management and consultative selling. Your role will involve engaging with customers and internal teams to meet specific needs, ensuring accurate and timely order processing.
Key Responsibilities: • Deliver exceptional customer support via multiple channels • Enter and verify order details comprehensively • Guide customers through online ordering systems • Oversee sales order processing from start to finish • Maintain communication regarding order status
Requirements: • Minimum 1-2 years experience in customer service • Effective communication skills, both written and verbal • Solid multitasking abilities under tight deadlines • Proven problem-solving and administrative skills • Familiarity with Microsoft Office applications
Join Bunzl Canada and contribute to a thriving customer experience.