Become a Customer Service Specialist at Specsavers, a hybrid role based in Burnaby. Engage with our retail teams and provide exemplary support to customers across Canada.

This position offers an exciting opportunity to enhance your customer service skills in a team-oriented workplace. You will manage order issues, respond to inquiries, and support the broader team with data entry and reporting tasks. Your proactive approach will help transform the customer experience every day.

Key Responsibilities: • Respond to customer queries via phone and email • Maintain accurate order and customer records • Build strong relationships with team members and customers • Process warranty and store error claims thoroughly • Provide timely updates to the Customer Service Supervisor

Requirements: • Experience in call centre operations is preferred • Strong customer-focused attitude with effective communication • Competency in technology and customer management systems • Self-motivated with a quick learning ability • Passion for solving problems and improving services

Your customer service dedication will play an essential role in Specsavers’ mission to improve lives through better sight.

📌 Customer Service Specialist - Hybrid Role (Winnipeg)
🏢 Specsavers Norge
📍 Winnipeg