Join Norsat International Inc. as a Customer Support Specialist, responsible for providing top-tier technical support for satellite communications and microwave technologies. This in office role emphasizes customer interaction and technical documentation.

You will assist customers throughout the product lifecycle, ensuring effective communication and quick problem resolution. This position is perfect for early-career professionals with an education in Electronics or Telecommunications. Work alongside experienced teams to drive quality and customer satisfaction.

Key Responsibilities:



• Serve as the first point of contact for customer inquiries • Maintain and update product support documentation • Troubleshoot and resolve technical issues efficiently • Track customer requests in the ticketing system • Conduct training for customers and internal staff

Requirements: • Diploma or Bachelor’s in a relevant field • At least 1 year of customer support experience • Strong analytical and troubleshooting capabilities • Excellent written and verbal communication skills • Familiar with RF and microwave technologies is a plus

Utilize your technical support skills and passion for customer service in this critical role at Norsat International Inc.

📌 Customer Support Specialist at Norsat (Winnipeg)
🏢 Norsat International
📍 Winnipeg