Elevate client interactions as the Director, Client Growth & Engagement at Canada Life, focusing on retention and engagement within the Retirement & Savings sector. Drive creative client strategies that truly make a difference.
This leadership position reports to the AVP and is essential for the development of growth and engagement strategies. You will utilize performance management and client insights to craft targeted campaigns across various channels, optimizing the client journey continuously. Lead efforts to enhance digital experiences while monitoring the impact of initiatives effectively.
Key Responsibilities:
• Own the development of growth and engagement initiatives • Execute multi-channel campaigns targeting client retention • Direct digital strategy for improved client experiences • Implement a test-and-learn framework for continuous improvement • Lead initiatives focused on client satisfaction and responses
Requirements: • 7-10 years of experience in related leadership roles • Proven ability in campaign design for engagement growth • Strong understanding of customer journey enhancement • Expertise in managing multiple priorities • Experience in financial services or insurance
Transform client engagement strategies for Canada Life’s Retirement & Savings team in this crucial role.
📌 Director, Client Growth & Engagement Role (Winnipeg)
🏢 Canada Life
📍 Winnipeg
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