Step into the Customer Experience Manager role at Indigo in the Edmonton Area, focusing on delivering exceptional customer service and driving omni-channel sales. This full-time position is integral to store success.

As a Customer Experience Manager, you will guide a team dedicated to providing intuitive recommendations and fostering a positive shopping environment. You'll analyze sales data to identify improvement opportunities and execute strategic sales initiatives, ensuring a seamless experience for every customer.

Key Responsibilities: • Inspire a team to deliver top-notch customer service • Review sales performance and craft improvement strategies • Ensure customer advocacy in all decisions • Utilize technology to enhance omni-channel sales • Lead customer-focused national and local events

Requirements: • 2-3 years of retail management experience • Excellent leadership and feedback skills • Adaptable availability, including evenings and weekends • Capacity to lift and manage heavier items • Preferred college education or equivalent work background

Drive unmatched customer satisfaction and team excellence at Indigo, where your leadership will inspire change.

📌 Edmonton Customer Experience Manager Role (Winnipeg)
🏢 Indigo-Books-
📍 Winnipeg