Join Indigo as the Customer Experience Manager in the Edmonton area, where leadership meets innovation. Drive store performance, foster a high-engagement culture, and ensure exceptional customer interactions.

This full time position focuses on overseeing omni-business results while enhancing customer experiences. You'll be responsible for motivating a team to deeply understand customer needs and connect them with Indigo’s offerings. Continuous improvement through data analysis is key, as is the commitment to a supportive environment encouraging growth and development.

Key Responsibilities: • Lead the team in providing tailored customer service • Develop actionable plans to improve sales performance • Advocate for a technology-driven shopping experience • Organize events and local community initiatives • Ensure health and safety compliance in the store

Requirements: • 2-3 years in retail management • Ability to inspire and develop team members • Flexibility to work evenings and weekends • Must be able to lift medium to large items • College degree or relevant experience is a plus

Leverage your skills in customer engagement and team management to create joy in every shopping experience at Indigo.

📌 Edmonton's Customer Experience Leader (Winnipeg)
🏢 Indigo
📍 Winnipeg