Field Support Specialist

DRiV™ Garage Gurus

DRiV, the aftermarket division of Tenneco, is a world leader in the international automotive aftermarket built from the combined strengths of Tenneco Inc. with 31 of the best known and respected aftermarket brands, including 14 brands 100 years or older. Our colleagues throughout 25 countries around the world work as one team, driving advancements that help our customers get the most from every vehicle, every ride, every race and every journey.

We are looking for a Technical Product Specialist to cover the provinces of Ontario and Manitoba with focus in Toronto. Someone who is Red Seal certified with extensive product and technical knowledge, business expertise, and technical training capabilities. Our ideal candidate is an experienced automotive service professional with a passion for the industry and the desire to share knowledge while promoting a premier portfolio of brands.

The team is ready to act immediately on those candidates who are the best fit for the role. You’ll first hear from someone in Talent Acquisition to schedule a phone screen, and then the next step will be a personal interview with our Hiring Manager. We pride ourselves on moving through processes quickly, and you can be sure of transparency and prompt communication throughout.

Responsibilities

Schedule meetings, shop visits, and training sessions with automotive service providers

Demonstrate, instruct, guide, and answer questions to support customer use of DRiV product lines

Provide product demonstrations,



training, and technical education on DRiV products

Deliver technical presentations to enhance customer’s knowledge of DRiV products and services

Represent DRiV at career fairs, expos, and other events to promote the profession of automotive technician

Communicate project status and sales KPIs to internal sales organization

Maintain records of all activities using CRM system

Build customer support for DRiV brands and product lines

Leverage various marketing channels to feature new and existing products

Conduct technical training in various automotive repair topics

Education

High School Diploma / GED required; College or Technical Degree preferred

Red Seal Certification preferred

Skills & Experience

5+ years applied automotive service experience

Experience leading technical demonstrations, training sessions, and presentations

Must hold valid driver’s license

Willingness to travel

Computer proficiency - Microsoft Office

Personable, presentable, professional

Experience communicating with others from diverse functional backgrounds

CRM (such as Salesforce, C4C) and team-oriented software (e.g. WebEx,) experience preferred

Sales experience preferred An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

📌 Field Support Specialist- Canada (Winnipeg)
🏢 DRiV
📍 Winnipeg