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The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact: Always keep work area clean and presentable

Remain current with weekly and in-store specials

Ensure accurate labeling of products through adherence to company pricing strategies

Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit

Run, monitor and analyze sales data reports

Monitor and ensure compliance with SOP, OH&S;, food safety and other corporate initiatives





Monitor execution of company inventory control procedures

Lead department in accordance with company presentation standards

Act as the departmental "go-to" person in charge of department, when required

Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team

Schedule and monitor breaks, back-ups, and other departmental activities

Participate in the final inventory calculations

Follow store lock-up procedures, when required

Other duties as required What you bring to the table: Full knowledge of department operations and skills

Ability to work independently in a fast-paced setting

Ability to work a variety of shifts including evenings and weekends Education High School Diploma

Minimum 12 months experience

📌 Front End - Supervisor Front End II (Calgary)
🏢 Sobeys
📍 Calgary