Step into a vital role at Coast Capital as a Member Services Representative in the Shelbourne Branch. Help members navigate financial solutions while showcasing your customer service skills in this full-time office position.

This role seeks individuals who are proactive and empathetic, eager to engage with members and understand their banking needs. You will play a key role in educating members about services, ensuring a thorough and positive experience every time they visit. Team collaboration is essential to foster deep connections with each member.

Key Responsibilities:



• Welcome members and embody Coast Capital values • Identify opportunities during conversations for additional services • Train members on using online banking platforms • Actively prevent and resolve member banking issues • Be vigilant against potential fraudulent activities

Requirements: • Excellent English communication and listening skills • Problem-solving mindset to assist members • Curiosity to learn about financial products • Robust integrity and adaptability to diverse situations • Previous experience in customer-facing roles is beneficial

Bring your customer service talents to support Coast Capital’s mission in serving its community.

📌 Full-Time Member Services Agent (Winnipeg)
🏢 Coast Capital
📍 Winnipeg