Step into a pivotal role as Manager of Terminal Operations with GTAA at Toronto Pearson. Drive efficient passenger services while leading a dedicated team in airport operations.

This managerial position reports to the Associate Director and is vital for maintaining compliance and optimizing terminal operations. Your leadership will focus on developing a high-performing team while managing contractor relationships and enhancing service quality. Together, you will work to ensure a seamless and safe experience for travelers.

Key Responsibilities: • Direct the Terminal Officers' daily functions • Enhance safety and efficiency in passenger flow • Foster collaborations with airlines and service providers • Monitor compliance with operational standards • Analyze KPIs to support continuous improvements

Requirements: • 7+ years in operational leadership roles • 3+ years managing frontline teams • Proven experience with stakeholder relations • Robust analytical skills and reporting expertise • Knowledge of airport operations and regulations

Transform airport terminal experiences and ensure operational excellence as the GTAA Manager in Terminal Operations.

📌 GTAA Airport Manager - Terminal Operations (Winnipeg)
🏢 Greater Toronto Airports Authority
📍 Winnipeg