Transform guest interactions into lasting memories at the Prince George Hotel as a Guest Service Agent. Focused on customer satisfaction, you will manage front desk tasks and enhance the overall guest experience.

This role prioritizes friendly service, effective check-in processes, and comprehensive knowledge of hotel offerings. As the first point of contact, your role will include solving guest concerns, upselling services, and providing vital information to ensure each stay is enjoyable and memorable. Your proactive approach in assisting guests will create a welcoming atmosphere.

Key Responsibilities: • Exceed expectations with qualified guest service • Efficiently manage check-ins, reservations,



and guest accounts • Answer calls and provide accurate information to guests • Support lobby activities and assist with guest inquiries • Maintain security and safety protocols throughout the premises

Requirements: • Strong communication and customer service abilities • Detail-oriented with exemplary organizational skills • Availability for flexible shifts, including weekends • Solutions-oriented mindset for guest issues • Friendly attitude and professionalism

Engage with guests through outstanding service and attention to detail at the Prince George Hotel.

📌 Hospitality Guest Service Agent Role (Winnipeg)
🏢 The Prince George Hotel
📍 Winnipeg