Join our dedicated team as a Hotel Guest Service Agent, where excellence in hospitality meets a fantastic guest experience. You'll be the first contact for guests, ensuring seamless service.

We're seeking a committed Guest Service Agent to provide outstanding service in our hotel. The ideal candidate will have strong communication skills and a passion for hospitality. Responsibilities include greeting guests, managing check-ins and check-outs, and providing information which adds value to their stay, ensuring guest satisfaction.

Key Responsibilities: • Greet guests warmly upon their arrival • Handle check-in and check-out procedures seamlessly • Answer phone calls promptly and assist with inquiries • Provide detailed information on hotel services and attractions • Keep accurate records of guest transactions

Requirements: • Previous experience in hotel's front desk or guest services • Solid focus on customer satisfaction and service • Knowledge of hotel management software is an asset • Excellent phone communication skills • Willingness to work flexible hours, weekends included

Be the welcoming face of our hotel, delivering exceptional service that creates memorable guest experiences.

📌 Hotel Guest Service Agent Role (Winnipeg)
🏢 Autism Services
📍 Winnipeg