Starport is hiring a Client Accounts Director in Toronto to enhance client strategies and manage account relations effectively. This position blends in-office work with remote flexibility.

This strategic role involves guiding multiple client relationships and driving IT budget planning while leading a skilled team of IT Support Technicians. Your focus will be on proactive account management, ensuring best practices, and mentoring your team to deliver outstanding client solutions. You will play a significant role in both client satisfaction and team dynamics.

Key Responsibilities: • Strategically manage client budgets and IT roadmaps • Lead communications for high-priority client projects • Develop and conduct strategic scorecard reviews • Position valuable solutions to enhance retention • Collaborate with finance to optimize account management

Requirements: • At least 5 years in a comparable IT leadership role • Solid knowledge of IT solutions and tools • Experience preparing strategic reviews and proposals • Proficiency in CRM systems like ConnectWise • Excellent English proficiency, written and spoken

Drive impactful IT solutions and build client trust at Starport while leading a dedicated team.

📌 Hybrid Client Accounts Director Role (Winnipeg)
🏢 Starport Managed Services
📍 Winnipeg