The Implementation Project Manager is responsible for the successful execution of qualified services projects to implement or optimize Workiva solutions

This role focuses on mastering and executing the Workiva implementation methodology, serving as the primary point of contact for customer engagements to ensure projects are delivered on time, within budget, and contribute directly to customer value

Portfolio & Project Execution: Efficiently manages a portfolio of 20–25 simultaneous standard-complexity projects with variable timelines (ranging from 4-week to 16-week implementation), balancing competing priorities and maintaining delivery standards

Core Delivery Management: Owns and drives the end-to-end execution of project plans for individual medium-to-high size/complexity, Workiva-led engagements

Stakeholder Management & Communication: Acts as the primary point of contact for the customer and internal project team, ensuring clear, concise, and timely communication

Documentation & Reporting: Manages all project documentation, including project plans, status reports, risk logs, and budgets

Risk & Issue Management: Proactively monitors and mitigates project-level risks and issues, escalating appropriately when necessary

Escalation Support: Helps resolve customer escalations, seeking guidance from leadership as required

Change Management: Facilitates standard project change requests and manages expectations within the defined project scope

Team Collaboration:



Shares best practices, lessons learned, and foundational knowledge across the immediate project team or functional group

Undergraduate degree or equivalent combination of education and experience in a related field, along with 4+ years of project management experienceBilingual in Spanish strongly preferred (Business level)SaaS industry experience and PMP or similar project management certification are preferredExcellent verbal, written, and interpersonal communication skillsPMP, PRINCE2, or similar advanced project management certification is highly preferredCommercial acumen with experience in complex scope, budgets, and multi-party delivery modelsDemonstrated experience independently managing stakeholders and resolving customer escalationsStrong project management discipline with the ability to independently manage a fast-paced portfolio and full lifecycle of assigned projectsProven ability to quickly earn the trust of key sponsors and stakeholders and resolve conflict at the project levelDemonstrated ability to effectively apply implementation methodologies (e.g., Workiva methodology). Proficiency with project management tools (e.g., Smartsheet, Jira) and familiarity with Waterfall, Agile, or Scrum methodologies is a plusEffectively navigates ambiguity, pivoting between project types, solution areas, and support needs as the company moves towards its strategic vision

📌 Implementation Project Manager (Spanish Preferred) (Winnipeg)
🏢 Workiva
📍 Winnipeg