Location: Vancouver, BC, On-site

Language: English, strong written and verbal communication required

Duration: 1-week contract (October 1-7)

Background Check Requirement: 2 Professional References & Criminal Record Check

Pay Rate: $20-25/hour

About the Opportunity Join an exciting short-term opportunity supporting an innovative retail technology activation in a premium retail environment. This role is ideal for a hands-on technical professional who enjoys solving problems, working independently, and helping deliver a seamless customer experience through interactive technology.

You’ll work closely with a remote development team to ensure an AI-powered interactive installation operates smoothly throughout the engagement. With comprehensive onboarding, technical documentation, and ongoing remote support provided, you’ll play an important role in keeping the experience running successfully from start to finish.

What’s In It for You

Gain experience supporting an innovative AI-powered retail activation.

Receive a detailed technical playbook and remote technical support throughout the assignment.

Build valuable experience supporting interactive technology, AV equipment, and event-based technical operations.

Your Responsibilities

You’ll perform daily system health checks and ensure all equipment is powered on and operational before opening and shut down correctly at the end of each day.

You’ll monitor touchscreen displays, interactive stations, and supporting hardware to maintain a seamless user experience.

You’ll troubleshoot basic issues involving Windows PCs, displays, printers, cameras, networking connectivity, cabling, and peripheral devices.

You’ll restart systems and hardware as needed,



escalating more complex issues to the remote development team while providing timely updates.

You’ll support installation, teardown activities, and serve as the onsite technical point of contact during operating hours.

Skills and Qualifications

1+ years of hands-on technical support, desktop support, AV support, event technology, or installation experience.

Experience troubleshooting Windows operating systems and supporting computer hardware.

Familiarity with networking fundamentals, device connectivity, and hardware cabling.

Experience supporting displays, monitors, printers, cameras, or other interactive technology.

Strong communication skills with the ability to collaborate effectively with remote technical teams.

Ability to work independently in a rapid-paced onsite retail environment.

Customer-facing experience, digital signage, interactive installations, or AV deployment experience is considered an asset.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

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