The Lead Stock Associate role is responsible for overseeing all back of house activity to company standard in Alexander Wang retail locations. The role is directly responsible for stockroom organization, training and coaching of all back of house associates/ activities. In addition, the Lead Stock Associate will play a key role in executing new company operational initiatives.

Key Objectives

Responsible for all stock processes in store including but limited to: warehouse receiving, transfers, discrepancy reporting, BOH stock standards, adjustments reporting, cycle count and physical inventory

Oversee daily omnichannel fulfillment processes and inventory availability, ensuring the optimal client experience

Owner of BOH organization and supplies management

Stock Responsibilities include but are not limited to:

Processing all incoming transfers with a high degree of detail and urgency, ensuring inventory accuracy and timely reporting of any receiving discrepancies

Partnering closely with Retail Operations team on all components of allocation, inventory accuracy, and operational processes

Proactively communicating low stock of best-seller styles and assisting with special reserves/orders for clients with management

Planning and leading annual inventory and maintaining inventory integrity with activities including but not limited to monthly cycle counts, style swaps, department cycle counts, SKU inspection reports, etc.

Overseeing and confirming all incoming and outgoing packages including BOH organization and tracking communication to sales team for clients

Executing consolidations or store to store transfers expediently with high degree of accuracy,



including returns to warehouse or transfer requests to other locations

Pulling received new receipts for VM display

Reporting any needed store inventory stock adjustments including damages, shoplifting, or corporate requests to the Retail Operations team in timely manner

Omnichannel process responsibilities include but are not limited to:

Always ensuring the highest degree of accuracy for product availability to offer best client experience

Participating in and executing new omnichannel initiatives including new service rollouts or process changes

Ensuring the organization of all omni-process areas are always organized and stocked with any required supplies

Ensuring all store team members are trained on any omni-fulfilment process requiring store intervention including but not limited to: Find in Store, digital marketplace selling, BOPIS, BOSFS, BISSFW

BOH Organizational and Supplies Management responsibilities:

Manage and maintain clear and labeled BOH areas including but not limited to live inventory, client owned goods, inbound/outbound packages, damages, repairs, dry-cleaning and holds

Maintain repair log and partner closely with relevant Corporate teams as needed to ensure customer and in store repairs are handled in a timely manner





Ensure stockroom organization to maximize the store productivity, ease of sale and minimize damage to product due to improper storage/handling

Maintain and control all store supplies and packaging ensuring location is never out or over stocked in necessary office, selling and cleaning supplies

Team Lead responsibilities include but are not limited to:

Participating in and occasionally leading daily store meetings related to standards or policy/process updates or general compliance

Supporting floor coverage when necessary and ensuring the highest level of client service In collaboration with the store management and as a key holder, being responsible for supporting the selling team, ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients

Being competent in cash procedures and providing support in opening/ closing of the store as a key holder

Maintaining loss prevention standards through awareness and adherence to store policies and maintain Loss Prevention Log

Qualifications/Skills

1-3 years of stock and/or operations experience

Strong organizational skills

Knowledgeable on operational standards

Excellent written and verbal communication skills

Able to navigate Microsoft Word and Excel

Strong attention to detail

Excellent time & attendance record

Versatile and adaptable In compliance with the Vancouver salary transparency requirements, the potential salary for this position is from $22.00 - $23.00 CAD, which represents a range commensurate with experience, knowledge, and skills required.

📌 Lead Stock Associate, Vancouver (Winnipeg)
🏢 alexanderwang
📍 Winnipeg