Hearing Services at Baycrest has an exciting chance for a

MEDICAL SECRETARY

Posting Number

10213

Position Type

Permanent Full Time

Shift Type

Day shift (8:30am to 4:00pm), No weekends (subject to change)

Bi-Weekly Hours:

70 Hours, 7 hrs/shift

Union

SEIU Clerical

Hourly Pay Rate

$27.01 - $29.41

Date Posted

September 14, 2026

Internal Closing Date

September 24, 2026

About Us At Baycrest, senior living reflects a commitment to supporting people as they age with purpose, fulfilment and dignity. Through communities such as Baycrest Terraces, we offer retirement living, assisted living and memory care services designed to meet evolving needs.

Baycrest’s

Ambulatory Medical Specialty Clinics offer 16 different clinics (e.g. ENT, Urology, Ophthalmology, Neurology, Chiropody, Dental, Hearing Services). With a focus on geriatric care, we provide specialized assessment, treatment, care, support and education to clients seeking help for diverse health concerns.

Key Responsibilities

Process referrals, booking and confirming appointments, as well as maintaining the team’s schedule

Greets patients and facilitating an excellent level of customer service throughout the patient’s visit

Process payment for non-OHIP funded care & OHIP funded care (Hearing Services)

Liaise with various doctor offices to ensure completion of referrals or other documents requested by the team

Prepare daily and monthly reports and any additional reports as requested

Organize daily charts and other filing.





Operates and maintains the computerized client information system

Book client appointments

Provide reception, telephone answering services and general clerical and administrative support

Provide support for effective functioning of Ambulatory Medical Services

Supports team meetings i.e. preparing agenda, circulating material and taking minutes etc.

Maintains and compiles stats for Ambulatory Medical Services

Organize clinic programs, as needed

Order and maintaining supplies and equipment

Work in close liaison with staff from other departments to maintain accurate information on clients

Schedules clinical staff, ensuring accurate payroll

Qualifications

Completion of a recognized post-secondary Office Administration – Medical program (i.e. Seneca College) or similar

Two (2) years related experience

Post-secondary degree or diploma preferred.

Experience with Electronic Health Record Meditech, or scheduling program ESP, Blueprint are assets.

Demonstrated knowledge of medical terminology

Keyboarding speed of 65 w.p.m.

Excellent computer skills, including MS Word, Excel and scheduling program

Willingness and ability to learn all additional necessary computer programs required for this position

Experience in a hospital environment

Excellent written and verbal communication skills.

Ability to do OHIP billing

Ability to prioritize, organize workload and plan independently

Demonstrated ability to effectively deal with complex, stressful situations and multiple demands

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