Shape a customer-focused sales workplace as the Sales Manager at Michaels in Nanaimo, BC. Drive results through coaching and operational leadership.

This role is essential for overseeing front-end operations and ensuring service excellence within the store. You will champion the sales culture, supporting a team with the skills needed to achieve KPI targets. With at least 3 years in retail leadership, you’ll manage compliance with operational standards, enhance customer interactions, and promote key store services.

Key Responsibilities: • Support the Store Manager in maintaining SOP adherence • Model effective selling behaviors and customer service standards • Act as Manager-on-Duty,



ensuring smooth daily operations • Manage in-store programs like Balloons and birthday events • Drive customer retention through the Loyalty Rewards Program

Requirements: • At least 3 years of retail management experience • Ability to perform physical tasks and remain engaged during shifts • Proven track record in customer service and sales • Proficient in POS and Self-Checkout operational processes • Skills in training and mentoring team members

Embrace the opportunity to lead sales initiatives and boost customer satisfaction as Sales Manager at Michaels in Nanaimo.

📌 Michaels Sales Manager Role in Nanaimo (Winnipeg)
🏢 Michaels
📍 Winnipeg