Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests, memorable events for our clients, and a supportive workplace for our teams.

Whether we are helping a guest settle in, preparing for a special celebration, or solving a last-minute guest concern, our team shows up with care, accountability, and a willingness to find a way.

At Chateau Nova Yellowknife, the overnight shift plays an important role in keeping the hotel running smoothly. While most of the hotel is winding down, our Night Auditor is making sure guests are supported, accounts are balanced, reports are accurate, and the next day starts on the right foot.

We are looking for a full-time Night Auditor to join our team. This is a great opportunity for someone who enjoys guest service, works well independently, and has a strong eye for detail.

The shift for this position is

11:00 PM to 7:00 AM , including weekends and holidays.

About the Role As the Night Auditor, you will be responsible for both guest service and overnight audit duties. You will welcome and assist guests, manage front desk responsibilities, complete end-of-day balancing, prepare reports, and help ensure hotel policies and procedures are followed.

This role is ideal for someone who is calm, organized, accurate, and comfortable working independently overnight. You will be the key point of contact for guests during the night, so a qualified attitude, sound judgment, and genuine hospitality are important.

What You'll Do

Welcome and assist guests with check-ins, check-outs, reservations, and inquiries

Provide friendly,



skilled service to guests throughout the overnight shift

Respond to guest concerns and resolve issues promptly and appropriately

Complete nightly audit procedures accurately and on time

Balance, verify, and audit hotel accounts, including room charges, food and beverage postings, deposits, adjustments, and other transactions

Prepare and distribute end-of-day reports to support accurate communication across departments

Follow hotel and company policies and procedures to support accuracy, accountability, and fraud prevention

Support front desk operations, including wake-up calls, PBX, guest messaging, and bell service as needed

Maintain a clean, organized, and professional front desk area

Support hotel security and safety standards during the overnight shift

Follow Nova Hotels standards for guest service, hygiene, grooming, health, and safety

Complete other related duties as assigned

What We're Looking For

High school diploma required

Hospitality training or related coursework is considered an asset

1-2 years of hospitality, hotel, front desk, or customer service experience preferred

Experience with POS systems, hotel systems, or switchboard operations is considered an asset

Strong attention to detail and accuracy

Good organizational and time management skills

Ability to work independently and make sound decisions overnight

Comfortable working in a quiet but guest-facing environment





Professional communication skills and a guest-focused approach

Positive attitude and commitment to creating a welcoming guest experience

Must be legally entitled to work in Canada

Key Strengths for Success

You enjoy helping guests and creating positive experiences

You are accurate, detail-focused, and reliable

You can work independently while still being part of a larger hotel team

You stay calm and professional when unexpected situations come upYou take ownership of your work and follow through on details

You understand that overnight work requires trust, responsibility, and good judgment

Work Environment This role is based at the hotel front desk and office area during the overnight shift. The work environment may include:

A low-noise office setting

Guest traffic from internal and external guests

Use of office equipment such as a computer, photocopier, fax, and telephone

Potential exposure to difficult guest interactions

Responsibility for following safety, security, and cash-handling procedures

What We Offer At Nova Hotels, you will be part of a supportive, team-oriented workplace where people look out for one another and take pride in creating great guest and client experiences.

We offer

Competitive wages

Meal program

Extended health benefits for full-time employees

Employee discounts in our food and beverage outlets

Staff rates at Nova Hotels across Alberta, Saskatchewan, and the Northwest Territories

Friends and family hotel rates

Opportunities to learn, grow, and build your hospitality career

Eligibility Applicants must be legally entitled to work in Canada.

We thank all applicants for their interest in Nova Hotels. Only those selected for an interview will be contacted.

📌 Night Auditor - Chateau Nova Yellowknife (Winnipeg)
🏢 VanWonen
📍 Winnipeg