Piper Companies is seeking an Operations Associate with robust experience in customer service and organizational skills. The ideal Operations Associate will be hybrid 3 days a week (Tuesday, Wednesday, Thursday) in Durham, NC .

Responsibilities for the Operations Associate include:

- Provide exceptional customer service to clients and stakeholders.
- Process and manage insurance policies and annuity contracts.
- Ensure accuracy and completeness of documentation.
- Assist with policy renewals, endorsements, and cancellations.
- Maintain and update client records in the database.
- Prepare reports and analyze data to support operational decisions.

Qualifications for the Operations Associate include:

- Bachelor's degree
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.





Compensation for the Operations Associate include:

- Hourly rate: $20 - $23hr
- Comprehensive benefit package; Medical, Dental, Vision, 401k match plus PTO, Sick leave as required by law, and Paid Holidays

Keywords: Customer service, customer, service, insurance, annuity, annuities, accuracy, operations associate, operations associates, organization, time management, problem-solving, problem solving, problem solvers, communication, personable, insurance operations, policy management, insurance claims, annuity claims, documentation, compliance, support, supporting, customer centric, centric This job opens for applications on 9/18/2026. Applications for this job will be accepted for at least 30 days from the posting date.

📌 Operations Associate - 174230 (Regional Municipality of Durham)
🏢 Piper Companies
📍 Regional Municipality of Durham