Make a difference in healthcare as a Patient Support Representative with PocketHealth. Engage with patients and advocate for their healthcare experience thoughtfully.

As part of PocketHealth, you will directly contribute to improving patient experiences by providing essential support as a Patient Support Representative. Your role involves effectively communicating with patients about accessing their imaging records and using our platform efficiently. The position serves as an excellent entry point into other areas like Customer Success or Engineering as you grow within the company.

Key Responsibilities:



• Provide knowledgeable support to patients over the phone and email • Educate users on the functionalities of PocketHealth • Solicit and document feedback from users • Assist with navigating the platform and accessing records • Prioritize multiple tasks to ensure superior patient support

Requirements: • At least 2-3 years of customer service experience • Strong English communication abilities, both written and spoken • Highly organized with effective multitasking skills • Passion for healthcare is a plus but not required • Experience in Technical Support is preferred

Support patient journeys and foster your career growth within PocketHealth's creative environment.

📌 Patient Support Representative at PocketHealth (Winnipeg)
🏢 PocketHealth
📍 Winnipeg