Client: Supply Ontario - RQ00766

We are seeking an experienced Senior Project Manager/Leader with solid expertise in electronic health-related projects, clinical software system deployment, project management, medication workflows, pharmacy and health records business processes, health system implementation and deployment, stakeholder engagement, risk and issue management, project planning and scheduling, quality management, Matrix organizational environments, Waterfall and Agile methodologies, project management software, and privacy and health information legislation

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The successful candidate will be responsible for overseeing projects and workstreams related to the development of a Prescribing solution under the Patients Before Paperwork (Pb4P) initiative, including stakeholder engagement, planning, management of issues, risks and service change requests, and ensuring successful and on-time deployment of workstreams.

Role Snapshot

Job Title: RQ00766 - Project Manager/Leader - Senior

Client: Supply Ontario

Work Location: 525 University Avenue, Toronto, Ontario, Canada

Work Model: Hybrid

Assignment Type: Hybrid – onsite requirements at the Hiring Manager’s discretion

Estimated Start Date: October 1, 2026

Estimated End Date: March 31, 2027

Business Days: 186.00

Hours: 7.25 hours per day, 5 days per week

Extension: Option to extend for up to an additional 253 days at the Agency’s discretion

Must Have

- Minimum 5–8 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems.
- Minimum 5–8 years’ experience with and knowledge of Project Management concepts, including:

- Project goals

- Risk

- Scope

- Participant roles
- Project and work package planning and scheduling

- Quality management
- Minimum 4–5 years’ knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records.

Project Description Patients Before Paperwork (Pb4P) focuses on making improvements to existing clinical workflows through modernizing approaches to care delivery and better connecting patients and providers to the province’s digital infrastructure, ultimately enhancing care provision for patients across the health system.

The Prescribing portfolio , within the Pb4P initiative, aims to streamline the medication management process by enabling secure, direct transmission of prescriptions from clinicians to pharmacies, reducing manual steps and errors.

Key Responsibilities The Senior Project Manager is responsible for overseeing projects and workstreams related to the development of a Prescribing solution , including:

- Stakeholder engagement.
- Project planning.
- Management of issues.
- Risk management.
- Management of service change requests.
- Ensuring successful and on-time deployment of workstreams.
- Coordinating project activities across stakeholders, vendors, clients and project teams.
- Supporting the development and implementation of health system business requirements.
- Managing project activities within Matrix organizational environments.
- Coordinating project deliverables and ensuring effective collaboration across project teams.

Required Skills The successful candidate should demonstrate the following skills and experience:

- Minimum 5–8 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems.
- Minimum 5–8 years’ experience with and knowledge of Project Management concepts, including project goals, risk, scope, participant roles, project and work package planning and scheduling, and quality management.
- Minimum 2–4 years’ knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records.
- Excellent communication skills, both verbal and written, and strong stakeholder engagement skills.
- Strong time management skills, with the ability to manage tight deadlines and prioritize multiple projects.
- Strong collaboration skills, including coordinating tasks and ensuring that everybody works together effectively, including conflict resolution.
- Demonstrated experience managing projects in Matrix organizational environments.
- Professional certification such as Project Management Professional (PMP) and knowledge and understanding of the Project Management Institute’s Project Management Body of Knowledge (PMBOK).
- Demonstrated project management software skills and experience, including MS Project, MS Teams, etc.
- Demonstrated experience working with various Project Management delivery methodologies, including Waterfall and Agile.
- Knowledge of pharmacy and/or medication workflows.




- Experience with health system business implementation and deployment projects.
- Experience liaising with customers/stakeholders where customer service was a key focus, including responding to queries and managing issues and risks.

Desired Skills

- College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience – desired.
- Experience operating in highly political environments and across various organizational cultures.
- Working knowledge of privacy policies and legislative processes, including:
- Health Protection and Promotion Act (HPPA)
- Freedom of Information and Protection of Privacy Act (FIPPA)
- Personal Health Information Protection Act (PHIPA)
- Associated Health Information Custodian (HIC) requirements.

Required Experience

- Excellent communication skills, demonstrating strength in:

- Presentation skills

- Verbal communication

- Written communication

- Active listening

- Conflict resolution

- Stress tolerance
- Experience with health system business requirements definition and implementation.
- Demonstrated and applied use/knowledge of privacy policies and legislative processes such as:
- Health Protection and Promotion Act (HPPA)
- Freedom of Information and Protection of Privacy Act (FIPPA)
- Personal Health Information Protection Act (PHIPA).

Deliverables The Deliverables Resource Will Be Responsible For

- Development and management of the Integrated Project Plan.
- Contributing towards program governance and advisory committee(s).
- Project portfolio and stakeholder management.
- Vendor / Client engagement and client management.
- Development and management of the project go-live schedule per workstream.
- Project risk/issue management.
- Deployment reporting and tracking.

Experience And Skill Set Requirements Project Management – 35% The successful candidate should demonstrate strong project management experience, including:

- Managing electronic health-related projects.
- Managing clinical software system deployment projects.
- Understanding and applying project management concepts.
- Defining and managing project goals, risks and scope.
- Managing participant roles and responsibilities.
- Project and work package planning and scheduling.
- Quality management.
- Managing projects in Matrix organizational environments.
- Managing project timelines, deliverables, issues and risks.
- Developing and managing integrated project plans.
- Managing project go-live schedules.
- Managing project portfolios and stakeholders.
- Coordinating vendors and clients.
- Working with Waterfall and Agile project management delivery methodologies.

Technical, Deployment and Project Integration Skills – 35% The successful candidate should demonstrate strong health-system, technical implementation and project integration experience, including:
- Experience deploying clinical software systems.
- Experience with health system business implementation and deployment projects.
- Knowledge of pharmacy and medication workflows.
- Knowledge of medication management processes.
- Understanding of medication workflows within pharmacies, hospitals and health records.
- Experience coordinating project workstreams.
- Experience supporting the development and implementation of a Prescribing solution.
- Experience with project management software such as MS Project and MS Teams.
- Experience managing deployment activities and go-live schedules.
- Deployment reporting and tracking.
- Ability to coordinate tasks and ensure effective collaboration across project teams.
- Ability to manage service change requests.
- Ability to manage project issues and risks.
- Ability to work across various organizational cultures and functional areas.

Documentation Skills – 20% The successful candidate should demonstrate strong documentation, planning and reporting experience, including:
- Development and management of the Integrated Project Plan.
- Development and management of project schedules.
- Development of project and work package plans.
- Documentation and management of project goals, risks and scope.
- Project risk and issue documentation.
- Deployment reporting and tracking.
- Development and documentation of health system business requirements.
- Documentation supporting project governance and advisory committees.
- Project portfolio documentation.
- Stakeholder and client communications.




- Knowledge and understanding of privacy policies and legislative processes.
- Understanding and application of HPPA, FIPPA and PHIPA requirements.

Public Sector Experience – 10% Public Sector Experience Is Preferred. The successful candidate should demonstrate experience working within structured organizational and regulatory environments, including:

- Experience operating in highly political environments.
- Experience working across various organizational cultures.
- Knowledge of privacy policies and legislative processes.
- Knowledge of HPPA, FIPPA and PHIPA.
- Understanding of associated Health Information Custodian (HIC) requirements.
- Experience working with health system stakeholders and customers.
- Experience managing customer/stakeholder relationships.
- Experience supporting health system implementation and deployment initiatives.

Core Competencies
- Senior Project Management.
- Electronic Health-Related Project Management.
- Clinical Software System Deployment.
- Health System Business Implementation.
- Prescribing Solutions.
- Medication Management.
- Pharmacy Workflows.
- Medication Workflows.
- Hospital and Health Records Processes.
- Project Planning and Scheduling.
- Integrated Project Planning.
- Project Goals and Scope Management.
- Risk and Issue Management.
- Quality Management.
- Stakeholder Engagement.
- Vendor and Client Management.
- Project Portfolio Management.
- Project Governance.
- Advisory Committee Support.
- Go-Live Planning.
- Deployment Reporting and Tracking.
- Service Change Request Management.
- Matrix Organizational Environments.
- Waterfall Methodology.
- Agile Methodology.
- MS Project.
- MS Teams.
- Project Management Institute (PMI) PMBOK.
- Project Management Professional (PMP).
- Health System Business Requirements.
- Privacy Policies and Legislative Processes.
- HPPA.
- FIPPA.
- PHIPA.
- Health Information Custodian (HIC) Requirements.
- Conflict Resolution.
- Customer Service and Stakeholder Management.
- Presentation, Verbal and Written Communication.
- Active Listening.
- Stress Tolerance.
- Time Management.
- Deadline Management.

Work Arrangement Hybrid – Toronto, Ontario The position is currently listed as Hybrid . The resource will be required to work onsite according to the Hiring Manager’s sole discretion .

Location: Up to 3 business days at the manager’s discretion .

Additional Assignment Terms Include

- The term of this Engagement Assignment is for 186 Business Days.
- There is an option to extend for up to an additional 253 days at the Agency’s discretion.
- The Engagement Assignment may be extended for unused Business Days at the Agency’s discretion.
- The resource will comply with the Agency’s policies and procedures.
- The resource will be issued an Agency laptop.

- The resource is expected to provide at least one additional monitor, an external keyboard and a mouse at their own expense.
- When working from their home location, the resource must have a private office space and is not permitted to work in an open communal space.
- Internet connection must be hard-wired and have suitable bandwidth to support the IT requirements of the role.

- If these home-office conditions cannot be met, the resource will transition to full-time in-office work, and the hybrid option will no longer be available.
- Agency systems cannot be accessed from outside the province of Ontario.
- Agency assets, including laptops and related equipment, cannot be removed from the province of Ontario without prior written approval from the Agency.

Assignment Details

Assignment Type: Hybrid

Onsite Requirement: At the Hiring Manager’s discretion

Location: Up to 3 business days at manager’s discretion

Public Sector Experience: Preferred

How to Apply

If you are interested and your experience aligns with the requirements, please submit the required documents to [email protected] by Tuesday, September 22, 2026, at 8:00 AM EST :

- Updated Resume in Word format – Mandatory
- Skills Matrix and References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn ID – Mandatory

Without the mandatory documents, we cannot submit a candidate. If you are interested in learning more about this chance, or if this position is not the right fit for you, please feel free to send over any names or forward this opportunity to anyone who may be interested. Please check it out on our career site.

For daily updates, candidates can also join our WhatsApp group using the invitation link provided by SMSS.

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📌 Project Manager/Leader - Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto