Drive performance and excellence as a Regional Support Manager at Splitsville Entertainment, situated in Calgary, AB. This position involves mentoring teams and frequent travel within Western Canada.
You will play a crucial role in supporting the operations of multi-million-dollar centres and fostering a culture of success and growth. Your leadership will aid in achieving financial targets and aligning centre operations with our strategic direction while enhancing guest satisfaction and service quality.
Key Responsibilities: • Manage regional financial performance and profitability • Evaluate underperforming centres and implement improvements • Support strategic alignment with annual business plans • Collaborate with Marketing to track local ROI • Conduct training initiatives to enhance team capabilities
Requirements: • 5-7 years operational experience in hospitality or entertainment • Robust leadership and coaching capabilities • Excellent customer service and relationship-building skills • Proficient in Microsoft Office applications and POS systems • Valid driver’s license with reliable transportation
Bring your operational expertise and customer focus to Splitsville's vibrant team in Calgary.