Become a Reimbursement Caseworker at Cencora, supporting patients and providers through Innomar Strategies in Canada. Facilitate funding and access solutions in this impactful role.
In this position, you will manage various projects and offer telephone support to patients and healthcare professionals. Your responsibilities will include compliance with case-management protocols and conducting market research related to pharmaceuticals. Use your skills to document activities thoroughly and ensure effective communication within the team.
Key Responsibilities:
• Manage project cases and ensure adherence to processes • Implement telephone support for compliance and funding • Maintain ongoing patient follow-up and data collection • Deliver feedback on protocols and database systems • Train recent caseworkers through observation and shadowing
Requirements: • Requires a two-year associate's degree or related experience • Minimum one year in a customer service position • Bilingual (French/English) is an advantage • Strong organizational and problem-solving skills • Experience in medical/pharmaceutical settings beneficial
Utilize your customer service expertise and compliance knowledge to advance patient care initiatives at Cencora.