Cornerstone Family Violence Prevention Centre is an accredited violence against women agency working to end gender-based violence by providing accessible, compassionate, and best-practice- modeled programs and services inclusive of shelter, counselling, housing support, and prevention through a support system that inspires hope, creates safety, and fosters resilience. Our services provide a range of options and entry points, helping women gain the right kind of support at the right time in their journey. All services are free, confidential, woman-centered, inclusive, and accepting.

All woman-identified individuals are welcome in all our spaces, including cis and transwomen.

The Role We have an exciting opportunity within our Shelter Services team for a

Relief Shelter Services Counsellor . This position is ideal for individuals who thrive in overnight and/or non-traditional hours, offering steady and consistent support to clients when it is needed.

The Shelter Services

Counsellor is responsible for the day-to-day operations of the shelter, ensuring a safe and supportive environment for residents. This role includes providing direct counselling services, crisis intervention via 24-hour phone lines, and assisting with client case management. The position upholds best practices while aligning with the mission, vision, and values of the agency.

Key Responsibilities

Perform a full range of duties related to the provision of counselling and supportive services to residents of the shelter on an assigned rotating shift, utilizing a client-centered, trauma-informed approach within a secure setting that functions 24 hours a day, 7 days a week





Provide crisis counselling through the 24-hour support line and on Cornerstone Connect, our after-hours online support platform

Work collaboratively within a diverse team to assess and respond to client’s needs as well as provide professional casework, advocacy, and referral services to external community partners and related services

Required Qualifications

Post-secondary degree or diploma in social work, social services or a related field

Proven experience in a related field and a willingness to learn

Ability to make sound decisions in a quick-paced environment

Comfort working independently during evenings, overnights, weekends, and holidays

Flexibility and reliability to work after-hours shifts, including the ability to accept shifts on short notice when needed

Ability to create healthy, effective and ethical relationships while maintaining clear professional boundaries

Successful completion of a criminal reference check, including a vulnerable section check

Strong crisis intervention skills

What We Offer

Receive a salary of $26.20 per hour

Additional Shift Premium for overnight shifts

Ongoing training and professional development

Opportunity to be part of a growing organization

Participate in a culture that is committed to staff wellness and engagement

We are committed to a selection process and work environment that is inclusive and barrier free.

Accommodations are available, upon request, to support applicants with disabilities throughout the recruitment process.

For more information, or other opportunities, please visit our website at: https://cornerstonenorthumberland.ca.

📌 Relief Shelter Services Counsellor (Winnipeg)
🏢 Cornerstone Family Violence Prevention Centre
📍 Winnipeg