Remote Team Leader, Business Client Advice Centre (Montreal)

Remote Team Leader, Business Client Advice Centre (Montreal)

21 Sep
|
Canadian Imperial Bank of Commerce
|
Montreal

21 Sep

Canadian Imperial Bank of Commerce

Montreal

Canadian Imperial Bank of Commerce is seeking a Business Client Advice Centre Team Leader to guide a 10-12 inbound agent team, ensuring high-quality client service and effective triage. The role balances people leadership with operational excellence in a fast-paced setting, with on-site requirements occasional and remote work supported through Agent@Home.

The ideal candidate demonstrates strong coaching, client service orientation, and a proven track record in contact center operations.

📌 Remote Team Leader, Business Client Advice Centre (Montreal)
🏢 Canadian Imperial Bank of Commerce
📍 Montreal

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