About the Role

Our client is looking for a proactive and experienced Retail Sales Supervisor to oversee daily operations and lead a team of sales associates at their store in Kimberley. This position involves driving sales performance, ensuring exceptional customer service, and maintaining store standards. You will act as a key support to the store manager, stepping in during their absence and providing guidance to the team on the floor. The ideal candidate is a strong communicator, enjoys engaging others, and has a solid understanding of retail sales dynamics within the Northern Cape.

Key Responsibilities

- Supervise and coach sales associates to achieve individual and store sales targets.
- Assist in opening and closing the store, ensuring all procedures are followed correctly.
- Monitor sales floor activity, engage with customers, and resolve escalated customer issues.
- Ensure visual merchandising standards are maintained and products are displayed effectively.
- Manage inventory, including receiving stock and conducting regular stock takes.




- Provide feedback to management on team performance, sales trends, and customer feedback.

Requirements

- Proven experience in a retail sales role, with demonstrated leadership capabilities.
- Strong understanding of sales techniques, customer service, and store operations.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to motivate and inspire a team.
- Flexibility to work varied hours, including weekends and evenings, to support this hybrid role.
- A passion for retail and commitment to excellence in Kimberley.

Benefits

- Competitive annual salary and potential for bonuses.
- Employee discounts on store merchandise.
- Training programs focused on leadership and sales development.
- A dynamic and collaborative work environment in the Northern Cape.
- Opportunities for career advancement within the retail management structure.

📌 Retail Sales Supervisor (Kimberley)
🏢 Placements24
📍 Kimberley