Step into a transformative role at Neilson as Sales Contact Centre Manager located in Toronto or Calgary. Develop high-performing teams focused on exceptional sales outcomes. You will lead a group of Sales Managers and Advisors, implementing strategies to meet and exceed sales objectives.

Your leadership will emphasize continuous improvement and a commitment to customer satisfaction. This role requires robust oversight of compliance standards and the ability to motivate your team through coaching and feedback. Key Responsibilities:

- Oversee day-to-day operations and streamline workflows
- Provide continuous mentoring to Sales Managers
- Monitor KPIs and implement target-driven improvements
- Ensure adherence to regulatory and QA standards
- Prepare performance reports and recommend strategic enhancements Requirements:
- 3+ years of sales management experience
- Successful track record in meeting sales goals
- Familiarity with compliance requirements
- Excellent communication and leadership skills
- Proficient in CRM and performance tracking tools As Sales Contact Centre Manager, you will empower your team while enhancing the customer experience at Neilson.

📌 Sales Centre Management Role at Neilson (Toronto)
🏢 Neilson Financial Services
📍 Toronto