Step into a transformative role at Neilson as Sales Contact Centre Manager located in Toronto or Calgary. Develop high-performing teams focused on exceptional sales outcomes.

You will lead a group of Sales Managers and Advisors, implementing strategies to meet and exceed sales objectives. Your leadership will emphasize continuous improvement and a commitment to customer satisfaction. This role requires robust oversight of compliance standards and the ability to motivate your team through coaching and feedback.

Key Responsibilities: • Oversee day-to-day operations and streamline workflows • Provide continuous mentoring to Sales Managers • Monitor KPIs and implement target-driven improvements • Ensure adherence to regulatory and QA standards • Prepare performance reports and recommend strategic enhancements

Requirements: • 3+ years of sales management experience • Successful track record in meeting sales goals • Familiarity with compliance requirements • Excellent communication and leadership skills • Proficient in CRM and performance tracking tools

As Sales Contact Centre Manager, you will empower your team while enhancing the customer experience at Neilson.

📌 Sales Centre Management Role at Neilson (Winnipeg)
🏢 Neilson Financial Services
📍 Winnipeg