Salary Range: $40,000.00 To $50,000.00 Annually

Job Title

Scheduling Coordinator

Job Type

Full time, Part-Time

Location

Toronto, Ontario

Company

C-Care Health Services

About Us

C-Care Health Services is a Toronto-based home health care agency providing professional and compassionate care services to clients and families across the Greater Toronto Area. We are seeking a reliable and detail-oriented

Scheduling Coordinator to join our team.

Position Summary The Scheduling Coordinator is responsible for supporting the day-to-day scheduling of caregivers, Personal Support Workers, nurses, and other care staff. This role requires strong communication skills, attention to detail, and the ability to respond quickly to changing client and staffing needs.

The successful candidate must be organized, professional, and comfortable working in a fast-paced environment where priorities can change throughout the day.

Key Responsibilities

Coordinate and maintain staff schedules based on client care needs and employee availability

Communicate with caregivers, clients, families, and internal team members in a professional manner

Fill open shifts, manage schedule changes, and assist with last-minute staffing needs

Confirm staff attendance, availability, and shift details as required

Update scheduling software and maintain accurate scheduling records

Respond to calls, emails, and scheduling inquiries in a timely manner

Escalate client concerns, staffing issues, cancellations, or urgent matters to management when needed

Support continuity of care by helping ensure consistent staffing whenever possible

Follow company policies, confidentiality requirements, and documentation procedures

Assist with other administrative and operational duties as assigned





Qualifications

Previous scheduling, staffing, administrative, or customer service experience is preferred

Experience in home care, health care, staffing, or a related environment is an asset

Strong verbal and written communication skills

Excellent organizational and time-management skills

Ability to multitask and remain calm under pressure

Strong attention to detail and accuracy

Comfortable using scheduling software, email, Microsoft Office, and phone systems

Professional, dependable, and able to work both independently and as part of a team

Ability to handle confidential information with discretion

Ability to work in a high pace environment and handle stressful situations

Why Join C-Care Health Services?

Supportive and professional team environment

Opportunity to gain experience in the home health care sector

Potential for long-term employment

Meaningful work supporting clients, families, and frontline care staff

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

C-Care Health Services is an equal opportunity employer, and we remain committed to establishing a hiring process that is fair, equal, and inclusive. Our commitment to diversity and inclusion is integral to our values, and we strive to create a workplace that is accepting of unique perspectives and talents of every team member. Rest assured that your application will be assessed based purely on skills, qualifications, and operational needs.

If you require an accommodation to submit your application or participate in the hiring process, please contact hr @c-care.ca. We are happy to work with you and support you through the hiring process to ensure that we meet your accessibility needs.

📌 Scheduling Coordinator (Winnipeg)
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